Car park clearly states it shuts at 6pm and and when I arrived at 5:57 due my kid’s appointment running late, security were already locking the gates, I asked to be let in and was refused I said it’s only 5:57 and still had 3 minutes to collect my car but security wouldn’t let me and my two young kids in. I wasn’t braking any rules, I asked to see the manager and he let me out with of course paying the over night charge!!! Don’t ever use this car park! The spaces are small and not to mention all the bird dropping and nests rotting out the top floor! Absolutely disgusting behaviour

ERO stars not allowed so you get 1 which I take away from you. , how can a place get zero stars. This place literally made my families lives a misery. Holidaying in Devon. This place locks up and lock your car with it. Regardless of signs that can be missed, we just missed the door as it was being locked up. No compassion for a family of 4 as security turned their back and walked away. Children 6 and 2, me and my partner had just been made homeless. No car with our caravan keys in the car. Repeated requests shouting through window were ignored. Not just that the site was over 15 miles away. Police not interested and advised to go to A and E for shelter. DO NOT SHOP HERE. They do not care for your welfare and are quite happy to make tourists homeless, even with that knowledge. They even charged me the 24 hour parking forced upon me. At the very least let holiday makers have their keys back, security is mean, heartless and disgusting even in the face of apparent tragedy as my partner and kids crying