Thank you to the guy that was on ticket controls/intercom this evening - 05th May 2021 @ approx 18.30. He helped me through the loss of my ticket and not to mention being rudly interrupted whilst using the machine to get his ticket done. With this happening I then didn't realise I had to get a new printed ticket and had to call again when at barrier, which again he helped and allowed me out. Thank you for all your help

Done an hour shopping in Asda, spent over £50 validated the ticket. Got to the ticket barrier and was stuck there. Pressed the call button. And the guy who answered was so rude and abnoxious! Honestly the worst experience I’ve ever had and I work in retail! He told me his name is Johnson and made us go to him and when I was asking him a simple question he was ignoring me! Spent ages and had to walk down and made us pressure another button on the middle of the car park, only for us to give the details and wait another 5mins to be told something was wrong with the ticket?! Got to the barriers again and he said he will let us out for him to wait again?! (he was on shift at 10pm Tuesday evening.)

Absolute joke.i want to make a formal complaint and i want to get this prick that works in the car.park after work. Answer ur phones. My missus is 7 months pregbant and he threw her ticket on the floor and said yoi fat little girl. This aint gettong left here.

The car park attendant who responded to my help call at the carpark barrier at 5pm on 11/04/17 was extremely obnoxious and unhelpful. He seemed to think it was acceptable to hold a mother and her toddlers along with their grandmother waiting for 15mins at the barrier to apease his ego. His language was rude and arrogant. And his comment to his colleagues to "I will keep her waiting even longer now" was heard! His behaviour was pathetic. He requires retraining as his customer relations skills are non existent.

The parking attendant this afternoon was very kind and helpful. I'm very grateful thank you